Practice 01 — Intelligence

Every signal that touches your brand. Visible.

From agency reports and lagging indicators to a live, AI-powered command surface covering every subsidiary, product, channel, and competitor — simultaneously.

From "what did the agency say last quarter?"
to "what is happening right now?"

Current State

Lagging. Fragmented. Defensible only by attribution.

  • Weekly or monthly agency reports — by the time you read them, the moment has passed.
  • Each subsidiary tracks its own KPIs in its own spreadsheet. Board can't compare.
  • Sentiment is "vibes" — no audit trail when a regulator or board member asks.
  • Competitor moves are reconstructed after the fact, not anticipated.
  • "Why didn't we catch this?" is asked after every incident.
With Ophanix

Live. Unified. Defensible to the model version.

  • Group-level command surface. Per-subsidiary, per-product dashboards. Same source of truth.
  • Sentiment HITL-verified — 92%+ accuracy on Bengali and 14 other languages.
  • Every signal traceable to its source post, its model, and the operator who reviewed it.
  • Competitor benchmarking across 3,000+ SKUs, updated daily — not quarterly.
  • Disinformation, deepfakes, coordinated inauthentic behaviour — detected within 2 hours.

A representative slice of the operator console deployed to enterprise customers.

The command surface, simulated live.

360° INTELLIGENCE DASHBOARD/ group-level view
17 entities·00:00:00 UTC·● live
NET SENTIMENT · 24H+4.2 pp
68.4/ 100
Bengali HITL-verified · 92.6% accuracy
SIGNALS / 60 MIN+12%
2,847
FB · YT · TikTok · IG · LinkedIn · news · broadcast
FLAGGED · HITL QUEUE+3
23
Tier 1: 4 · Tier 2: 11 · Tier 3: 8 · SLA on track
AUTO-RESPONSES · 24H98.4% sla
411
Median time-to-deploy · 2h 47m
SENTIMENT VELOCITY · ROLLING 60 MIN● positive● negative

Each deliverable is scoped, acceptance-tested, and contractually defined. No "best-effort" line items.

Five deliverables.
Defined to the SLA.

01

360° Media Intelligence Dashboard

Real-time visibility across every brand, product, and competitor

A live command surface that replaces agency reports and quarterly decks. Group-level dashboard, subsidiary-level dashboards, product-level telemetry — all auditable to the source signal.

Included
  • Group dashboard: all entities, top KPIs, trend alerts in near real-time
  • Per-subsidiary dashboards configurable to product lines
  • Product-level tracking across 3,000+ SKUs, daily & weekly
  • Cross-channel monitoring: FB, YT, TikTok, IG, LinkedIn, news, TV-STT
  • Sentiment storage in searchable databank — post, comment, ad, reaction, view-card
  • Regional retribution matrix: daily geographic heat map
  • Competitor benchmarking across all sectors
  • HITL sign-off on every high-stakes output
02

Precision Marketing & Content Automation

10× content output. Individual-level targeting. Zero added headcount.

Move from demographic segments to individuals actively discussing, searching for, or purchasing your products right now — without violating consent boundaries.

Included
  • Intent-driven identification across 80M+ social accounts
  • Automated contextual engagement — verified spec sheets, recommendations, infographics
  • Creative generation loop: millions of variations from a single brief
  • Tiered bot response: wholesalers, retailers, consumers
  • 24/7 AI customer care with sentiment-driven Q&A
  • Campaign brief to publish — weeks become days
03

Disinformation Defense & Brand Protection

Detect within 2 hours. Respond before the damage scales.

Brand impersonation, executive deepfakes, coordinated inauthentic behaviour, reputational extortion. Detection plus deployed counter-narrative — not just an alert.

Included
  • Continuous scan: social, web, dark web
  • Deepfake & synthetic content detection (voice, video, image)
  • Automatic counter-narrative injection — verified specs into affected threads
  • Zero-touch crisis protocol: fraudulent profile takedown automation
  • Threat classification & severity-tiered escalation routing
  • Post-crisis reporting: incident, response, outcome, model decisions
Open Defense practice
04

RoboChat — Enterprise AI Chat Platform

Internal command surface today. White-label SaaS tomorrow.

A no-code, white-label AI chatbot platform powered by 100+ models behind a single interface. Used internally; licensable onward as a commercial product under your brand.

Included
  • No-code: deploy a tuned chatbot for any product in under 10 minutes
  • Multi-model: GPT-4, Claude, Gemini, BYO
  • Sales & sentiment integration: surveys, comparison, live feeds built-in
  • Seamless human handoff for high-stakes conversations
  • White-label licensing: multi-tenant SaaS architecture from day one
05

Governance, Security & Compliance

Enterprise-grade protection, sovereignty, operational resilience.

VAPT certification before go-live. End-to-end encryption. Data sovereignty by default. Every AI decision and automated response logged and retrievable.

Included
  • VAPT certification covering all platform components pre-launch
  • End-to-end encryption: TLS 1.3 in transit, AES-256 at rest
  • Data sovereignty: private or non-public infrastructure
  • CI/CD with zero-downtime security patching
  • MLOps: continuous retraining on your data and language context
  • Full audit trail — every AI decision queryable
Open Security & Trust

How you confirm we delivered.

Every deliverable has a written acceptance test, signed by a named project owner on your side, before invoicing.

CriterionStandardVerified by
Dashboard loads all entity viewsWithin 10 seconds, live data refreshAutomated probe · weekly
Sentiment accuracy · Bengali≥ 92% verified accuracy, HITL-sampledQuarterly audit · external
Data refresh rateHourly minimum (social) · daily (conventional)SLA dashboard
KPI frameworkAgreed with marketing leadership before go-liveSigned brief · pre-launch
Threat detection latency< 2 hours from publication to alertRed-team probe · monthly
Counter-narrative deployment< 4 hours from alert to verified responseIncident log · per event
Audit trail completeness100% of decisions queryable, retained 7 yearsSOC2-aligned audit
VAPT clearanceZero critical findings pre-go-liveIndependent assessor

What we need from you.

Delivery cannot succeed without this. We document it explicitly in the operations brief so dependencies are not discovered halfway through quarter two.

Month 1
Complete product and brand list (B2C and B2B) with specifications. Required for dashboards, bot training, disinformation response.
Month 1
Competitor list per subsidiary, per product category. Required for competitive intelligence and benchmarking.
Month 1
KPI priorities per entity, with KPI definitions. Required for dashboard configuration and acceptance testing.
Month 2
Brand voice guidelines and approved messaging library. Required for AI content generation and bot responses.
Day 1
A named project owner with decision authority. Critical across all phases — non-negotiable for speed.
Engage

Month one starts on your instruction.

Senior engineer on site within 14 days. Operations brief in 30. First dashboards live in 90. We do not overpromise — every commitment in this document is contractually binding.

Request Operations Brief See Defense Practice